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Zoom Client Update Required

On November 5, 2022, Zoom will implement its new Software Lifecycle Policy. After that date, users who are running a version of the Zoom client that has reached end-of-life status (generally more than 9 months old), will not be able to join meetings with the Zoom client and will be prompted to update or join from their web browser. On November 5, 2022, the minimum Windows or Mac client version allowed will be version 5.8.6.

For information on how to manually update your Zoom client software, visit https://support.zoom.us/hc/en-us/articles/201362233-Upgrading-Zoom-to-the-latest-version.

For more information please visit the ISD eHelp website and click the link for Zoom Conferencing, or contact the ISD Helpdesk by calling 617-355-4357 or emailing help.desk@childrens.harvard.edu